Summary Terms and Conditions

All bookings and travel on Interislander are subject to the Carriage of Goods Act 1979 and all applicable laws and regulations, and to the General Terms and Conditions of Carriage of Interislander. The terms and conditions set out here are a guide only. For full terms and conditions, refer to www.interislander.co.nz.

Refund and Fare Conditions

Please contact your agent for applicable refund and fare conditions.

Passengers

Interislander may reassess at check-in the classification of a passenger type (child, infant, senior or tertiary student). An increase in fare will be required where suitable identification cannot be provided.

Children (under 15 years of age) must be accompanied by an adult.

Luggage

Small hand baggage can be taken onboard. Larger baggage, including backpacks, must be checked in. Except for Sporting Equipment (refer below), we will not accept individual baggage items, which exceed 32 kilograms in weight or 200 linear centimetres (height + length + width) in dimension. For safety reasons, there are no exceptions to the weight restriction.

The luggage allowance is two (2) items of baggage per person. Additional baggage items in excess of this may be conveyed subject to availability, and weight and size limitations. Additional items will incur an additional charge.

Oversized Sporting Equipment, including Bicycles

Sporting equipment, such as surfboards, golf clubs and canoes, will be carried subject to an additional payment. Additional conditions apply to firearms (please refer below).

Additional Charges

Please refer to your agent for additional charges for any excess luggage or oversize equipment.

Service Delays, Changes or Cancellations

Departure times are not guaranteed and schedules are subject to change. Interislander will not be liable for any loss suffered as a result of a cancellation or a service departing/arriving before or after the scheduled time.

Vehicles

Interislander may reassess at check in the classification (type, width, length or weight) of any vehicle, and changes may be made to the fare charged. Any increase in fare must be paid before the vehicle is loaded.

Vehicles will not be carried unless accompanied by a driver. Trailers or caravans will not be carried unless towed by another vehicle.

Carriage of a vehicle may be refused if Interislander considers it to be insecurely loaded, or otherwise unsafe for carriage.

Hazardous Substances, Dangerous Goods, Arms and Munitions

Dangerous goods and hazardous substances include items such as flammable, explosive, corrosive, poisonous, toxic, infectious or magnetised materials or substances and compressed gases. Carriage may be permitted only if pre-arranged with Interislander.

Firearms must be checked in at the terminal.

Interislander reserves the right to inspect any vehicle, baggage or other property.

Smoking

Smoking onboard or at our terminals is only permitted in designated outdoor areas.

Further Terms and Conditions

• All fares are subject to availability. Some discounted fares may not be available on certain sailings, particularly at peak times.
• All services and facilities may be subject to change without prior notice.
• The person named on this ticket accepts the terms and conditions as an agent for all persons who are intended to be carried under this ticket.
• Tickets are not transferable.
• All passengers are required to comply with the General Terms and Conditions of Carriage of Interislander and any Interislander requirements or instructions.
• Interislander reserves the right to inspect any vehicle, baggage or other property.
• Subject to the General Terms and Conditions of Carriage of Interislander and relevant laws, Interislander’s liability is limited under the Carriage of Goods Act 1979.

Interislander’s Liability is Limited

Interislander’s liability per item of checked luggage or property is capped at the sum provided in section 15(1) of the Carriage of Goods Act 1979. Interislander’s liability is limited to proven direct compensatory damages (which does not include, without limitation, loss of profit, revenue or business or exemplary, indirect or consequential losses or damages). Interislander’s liability for loss of or damage to checked luggage or property may be further limited if you fail to take all steps to eliminate the risk of loss of or damage to or theft of your property. Any claim for loss of or damage to property must be given to Interislander within 30 days in accordance with section 18 of the Carriage of Goods Act 1979.